Several subscribers took to social media on Tuesday to express their dissatisfaction with telecommunication network providers in Nigeria blocking their communication lines.
The Mobile Telephone Network, on the other hand, apologized to the complainants in a series of tweets.
MTN has been criticized by several consumers for blocking their lines despite the fact that they were registered to their National Identification Numbers.
MTN responded by apologizing to the affected consumers and stated that the order was a federal government directive. Those who claimed their lines were banned despite linking them to their NINs were urged to send in their numbers for correction.
In response, MTN via its official handle, @MTN180, apologised to the tweeps.
“Y’ello. We apologize for any inconvenience caused you. The communication to implement restrictions on outgoing calls for customers who have not linked their National Identification Number (NIN) to their SIM is a directive from the Federal Government. ~AO,” it tweeted.
“Y’ello, I am so sorry to read about this. Kindly provide the affected phone number via DM for checks. Thanks.”